AI Governance for Regulated Australian SMEs
APRA CPS 230 is in effect. ASIC is scrutinising AI-influenced decisions. The December 2026 automated decision-making transparency deadline is 8 months away.
MindAnchor-AI Consulting builds the governance frameworks, oversight protocols, and audit trails that regulated Australian SMEs need — in operations language, not tech language.
A self-serve 12-question diagnostic — Foundation, Embed, and Optimise maturity levels, aligned to CPS 230, RG 271, and the Privacy Act. Complete the diagnostic and you'll receive your personalised findings report shortly after. No obligation.
Step 01 — Free
AI Readiness Diagnostic
12 minutes → maturity rating → findings report shortly after
Step 02 — A$397
Governance Starter Pack
Framework, policies & templates — delivered automatically
Step 03 — From A$2,500
Implementation Support
Direct engagement scoped to your diagnostic result
Deadline
10 December 2026
ADM transparency obligations take effect — 8 months to prepare
What You Receive
01 / 04
A structured 12-question audit across Foundation, Embed, and Optimise maturity levels — aligned to CPS 230, RG 271, and the Australian Privacy Act. Produces a written gap report with a prioritised action list. This is where every engagement starts, and it's free.
02 / 04
A live, interactive prototype demonstrating your proposed AI workflows — built for internal alignment, board presentations, or client-facing demonstrations. No developer required to operate it.
03 / 04
A production-ready automation flow configured to your specific processes. Designed to integrate cleanly with your existing Microsoft 365 environment with minimal IT overhead.
04 / 04
Practical documentation covering AI registers, human oversight protocols, complaint logging, vendor risk controls, and evidence trails — built for Australian regulated environments and aligned to what APRA, ASIC, and AFCA will look for.
Founder
Founder & Principal — MindAnchor-AI Consulting
MindAnchor-AI Consulting was built from a practitioner background in insurance operations, claims management, and conduct risk — applied to the challenge of introducing AI safely into regulated operations.
Most governance frameworks are written by lawyers or technologists. This one is written by someone who has worked inside the operations they're designed to protect.
📍 Gold Coast, Queensland, Australia
Why This Matters Now
Effective 1 July 2025. Requires regulated firms to formally manage AI vendor risks — documented controls, exit strategies, and evidence of due diligence. Most SMEs are not compliant.
Mandatory automated decision-making transparency obligations take effect 10 December 2026 under the Privacy and Other Legislation Amendment Act 2024. 8 months. The firms building now won't be scrambling then.
AFCA investigates AI-influenced decisions. If your complaint log doesn't capture whether AI was involved, you cannot answer the question when asked. RG 271 compliance requires it.
Under the Privacy Act 1988, your organisation is responsible for how personal information is handled — regardless of whether the AI tool was approved by IT. Staff use creates liability.
Transparent Pricing
Every engagement starts with a free diagnostic. You choose how far to take it.
Tier 1 — Free
AI Readiness Diagnostic
Run the 12-question self-serve diagnostic in under 10 minutes. Understand exactly where your governance gaps are before committing to anything.
Tier 2 — Digital Product
Governance Starter Pack
Everything you need to establish your AI governance baseline — delivered as a digital package. No calls required.
Most common starting point for regulated firms.
Tier 3 — Implementation
Implementation Support
For organisations that want MindAnchor-AI directly involved — building, configuring, and embedding governance into your operations.
Starts with your diagnostic result. Scope confirmed before any invoice.
All fees in Australian Dollars. No payment upfront for implementation engagements.
Industries Served
Carriers, brokers, underwriters, credit providers, and financial planning practices using AI in claims, underwriting, or customer decision-making. APRA CPS 230, RG 271, and AFCA obligations apply directly.
Private medical, dental, and allied health practices implementing AI in clinical or administrative workflows — where AHPRA obligations, OAIC privacy requirements, and patient safety governance intersect.
Legal, accounting, and advisory firms ready to bring AI into client-delivery or back-office workflows without taking on unmanaged regulatory and reputational risk.
Teams who need AI to work within existing risk frameworks — not around them. Structured outputs, clear human oversight protocols, and documentation that holds up under scrutiny from day one.
Legal
By engaging MindAnchor-AI Consulting for any service ("the Engagement"), you ("the Client") agree to these Terms of Service. MindAnchor-AI Consulting ("we", "us") is a business operating in Australia. All fees quoted are in Australian Dollars (AUD). These terms govern the purchase, delivery, and use of all deliverables across all service tiers.
Deliverables are determined by the service tier agreed during the initial scoping conversation and confirmed at the time of invoicing. Delivery is completed remotely. Work commences within 2 business days of cleared payment and is completed within an agreed timeframe — typically 10–15 business days depending on scope.
Fees are payable in full prior to commencement of work, at the rate agreed during the initial scoping conversation. An invoice will be issued following that conversation. All amounts are stated and payable in Australian Dollars (AUD).
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these Terms limits, excludes, or modifies any rights you have under the ACL.
Upon full payment, the Client receives a non-exclusive, perpetual licence to use all deliverables within their organisation. MindAnchor-AI Consulting retains the right to use anonymised methodologies, frameworks, and structures for future client work. The Client may not resell or sublicence deliverables to third parties.
The Client is responsible for providing accurate and complete information during the scoping and audit process. The Client is responsible for their own regulatory and legal compliance when implementing AI workflows. All MindAnchor-AI Consulting outputs are operational templates and diagnostic tools — they must be reviewed and approved by the Client's internal legal and compliance teams before deployment.
MindAnchor-AI Consulting's outputs — including AI Governance Frameworks, Readiness Scorecards, and automated workflow configurations — are diagnostic and advisory in nature. They do not constitute legal, compliance, or financial advice. Final verification and go-live approval for any AI-assisted workflow or governance document are the sole responsibility of the Client's internal legal, compliance, and technical teams.
To the maximum extent permitted by law, MindAnchor-AI Consulting's total aggregate liability is limited to 100% of the total fees paid by the Client. MindAnchor-AI Consulting is not liable for any indirect, incidental, or consequential losses, including loss of profit, loss of data, business interruption, or regulatory fines.
These Terms are governed by the laws of Queensland, Australia. Any disputes are subject to the exclusive jurisdiction of Queensland courts.
For questions about these Terms, contact us at vicentiu@mindanchorai.com.au
MindAnchor-AI Consulting stands behind the quality of every deliverable. We are committed to delivering work that meets the agreed scope and professional standard. Your rights under the Australian Consumer Law apply in addition to, and are not limited by, the terms below.
If deliverables do not meet the agreed scope as documented at the time of purchase, MindAnchor-AI Consulting will iterate on those deliverables at no additional cost for up to 14 days post-delivery.
If a service has a major failure — meaning it is fundamentally unfit for the agreed purpose and cannot be remedied — you are entitled to cancel the service contract and receive a refund for the unused portion of fees paid, or keep the contract at a reduced price reflecting the diminished value.
If a failure is minor — such as a technical error in a flow or a documentation inconsistency — MindAnchor-AI Consulting reserves the right to remedy the issue at no cost within a reasonable timeframe. Refunds will not be issued for minor failures that can and will be rectified.
A full refund is available if you notify us within 5 business days of the commencement date that you wish to cancel, provided that work has not yet commenced in earnest. Once final deliverables have been submitted to the Client, refunds are not available except where a material failure to deliver the agreed scope has occurred.
Refunds are not available where: the Client has provided inaccurate or incomplete information; the Client has changed requirements after work commenced; the Client simply changes their mind after work has commenced; or where more than 30 days have passed since delivery.
To request a refund, contact us at vicentiu@mindanchorai.com.au with your order details and reason. We will respond within 3 business days.
Get In Touch
Run your free AI Governance Readiness Diagnostic in 12 minutes. Complete the diagnostic and you'll receive your personalised findings report shortly after — no obligation, no invoice.
Answer 12 questions across Foundation, Embed, and Optimise maturity levels. Complete the diagnostic and you'll receive your personalised findings report shortly after.
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